Refund policy

At MK Designed Hub, customer satisfaction is important to us. We carefully check our products before dispatch, but if you receive an incorrect, damaged, or defective item, we are here to help.

7-Day Return Policy

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must include its original packaging, tags, and accessories, where applicable.
• You must contact us within 7 days of delivery.
• You must provide your order number and, where necessary, photographs of the product.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at:

Email: Mahwishkashif1984@gmail.com

Please include your order number and clear photographs of the product and packaging so we can review the issue.

Non-Returnable Items

Certain products may not be eligible for return for hygiene or other reasons. Products marked as non-returnable on their product page are not eligible for return.

Items that have been used, damaged after delivery, altered, or returned without their original packaging may also be refused.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, the applicable amount will be refunded through the available payment method or another mutually agreed method.

Please note that the time required for a refund to appear may depend on your payment provider.

Return Shipping

If the return is due to an incorrect, defective, or damaged item caused by us, we will review the return shipping arrangements with you.

For returns due to a change of mind or other customer-related reasons, return shipping costs may be the customer's responsibility.

International Returns

International customers may be responsible for applicable return shipping costs, customs charges, duties, or other fees unless the return is due to an error or defective product on our part.

For return assistance, contact:

MK Designed Hub
Email: Mahwishkashif1984@gmail.com